Legacy Eyelids & Cosmetic Surgery (Dr. Priya Kalyam)

After finding out that I had skin cancer next to my eye (just next to my tear duct) my doctor recommended me to see Dr. Kalyam and I'm so lucky that she did. From our first consultation, to the final post-surgery visit Dr. Kalyam has been so wonderful to work with. Being only in my 30's, I was incredibly nervous having this surgery being right next to my eye, in the middle of my face, and of course, I didn't want to be left with a scar or have any damage, but Dr. Kalyam always had such a confident and calming energy that allowed me to feel ready. I have received many compliments from people that are in awe of the final results, both from friends and family that know that I have had the surgery, but also from others that had no idea that I had skin cancer removed. Very grateful for her beautiful work. Thank you Dr. Kalyam!!

Had a wonderful experience at Legacy Eyelids. Dr. Kalyam is a professional with an affable personality. She quickly diagnosed the problem with my eye and it needed surgery. She managed her schedule to accommodate my short timeframe. Dr, Kalyam was meticulous in performing the surgery, making it painless to me. My eye is back to normal. If you need to trust your eyes with somebody, then do it in Dr. Kalyam's hands.

Dr. Kalyam and everyone from LECS were fantastic. I had a eyelids surgery a couple months ago, and throughout the process they were communicative, informative, kind, thoughtful, and everything you could hope for. I was nervous to going in, but they were very reassuring and did a wonderful job. I am healing really well, and I am so beyond thankful for Dr. Kalyam and her staffs. I highly recommend her to anyone. Thanks again.

I’m really disappointed with my surgery. It’s been over two years, and my eyes are still swollen every morning when I wake up, I look like a toad. Huge noticeable lump on the side, but subsides some during the day—especially the left side. The surgery was to fix a prolapsed lacrimal gland, and Dr. Priya Kalyam also said I had extra skin on my upper eyelid, so she removed some of it. The swelling goes down a bit during the day, but the left eye still looks worse than the right. I was supposed to have two follow-up visits with the doctor. After the first one, I noticed the swelling on the left side was still worse, so I scheduled an earlier appointment instead of waiting for the second follow-up. I knew she said the second follow-up would be a paid visit, but I went early because I was concerned. At that appointment, I was charged—even though I was coming in about a problem from the surgery she did. I don’t think I should have had to pay for that. She looked at my eyes and said she didn’t see anything wrong, and then brought up thyroid issues. But I don’t have thyroid disease—I’ve never had it. She then talked about running more tests to rule that out. I decided not to go back, especially if she’s going to charge me over $150 every time I visit about a problem caused by the surgery. At the end of that visit, she even asked if I had paid. When I told her yes, the front desk had already charged me, she didn’t offer a refund. I skipped the second follow-up because I’m not willing to keep paying her for something she caused and refuses to acknowledge—even though I have pictures that show the difference. Looking back, I probably should have gone to another doctor. The first time I saw her, she took me into a room and collected payment before even examining me. She pulled out her machine and took the money herself, the way it was done felt weird. Now her front desk does it. The swelling could be caused by several things—like the lacrimal gland prolapsing again, fat or tissue being moved the wrong way, fluid retention, or scarring. Now I may need revision surgery. It’s been a hard lesson—and unfortunately, an expensive one

Today I experienced the worst time I have ever been treated by a health professional. When doctor Kalyam saw me (after kicking out her assistant from the room) , the first thing she said to me was “it seems you are late today”, to which I responded that I called the office and they said it was fine. Her attitude was very rude and at times sarcastic. At one point I asked her not to transfer her energy to me. However, there was no apology from her side. She didn’t even turned her face to see me. I think Dr. Kalyam should not lose perspective that patients pay for her service. The consultation was not free, and even if it was, doctors are trained to treat patients with respect and care.