SHAPE COSMETIC SURGERY

I have been here twice for Botox and had great experiences both times. I will definitely return.

Very difficult to get a hold of. I've left several VMs over the past 2 months and finally reached a person tonight to make an appointment for a Groupon I was gifted. I was told their next available appointment wasn't until the end of April and the limited scheduling is due to a COVID exposure. Ok, understandable. However when I explained that my Groupon expired at the end of March, the lady told me to ask Groupon for a refund. I specifically asked if they would honor the Groupon and was told no, the office will not honor any Groupon past the expiration date regardless of the reason. I find this all extremely unprofessional and ultimately think it's probably for the best to find another provider.

Actually 0 stars. Very unprofessional, nothing like a doctors office. Poorly trained receptionist and when I saw the doctor I immediately second guessed my self. When I made my appointment. I mentioned the Groupon I was going to purchase, there response, “no worries we will honor it here”. That was false information. I decided not to have the procedure. I asked for my paper work with my medical history to take with me. They said” no”, I said, “yes”. They told me they were going to call the police. I would still like my private information given back to me. I will check with police dept. Looks like they need more than one inspection. Beware.

Please, stay far.. far away from this place. I was botched and Dr. Sharma, lied to AND he wanted money to dissolve it. I made an appointment for under eye filler (tear trough) directly with Dawn. First I was sent the wrong address leading me to someone’s house, should have been red flag number one. After paying CASH because in Dawns own words “Cash is king” when I asked “cash or card” next came time to the paperwork which they had Radiesse listed as the injection as well as having all the paperwork for Radiesse. I advised that I was getting Restalyne NOT Radiesse, I was told “they’re the same, we ran out of Restalyne information paperwork” even though it was just print off’s. I was then brought into the room and told not to wear my mask (from the moment I walked in the business). I can see moving the mask down a bit to access the eyes but laughing about Covid and taking no precautions is not good business practice. The doctor came in and seemed very unsure about the procedure. He started injecting a SMALL amount under the eye and smearing the product from far left to far right (think of a windshield wiper). Now here’s the BIG problem.. He injected in one spot on both my cheek bones causing one massive overfilled bubble on both cheeks. He was injecting my Mallard Lumps! Now mallard lumps are hereditary and usually filler is placed above the lumps/around the lumps to even everything out.. NOT injected into them enhancing their size. I asked if he was going to get actually under the eye more and closer to the actually tear area..and he said he did. Two weeks have gone by and the cheeks look like two spider bites on both sides. I called in and immediately said something needs to be done since most of the product is in my cheek, in the mallard lumps and not under my eyes. I went back in and Dr. Sharma proceeded to tell me he NEVER injected in those areas!! Luckily I took photos right after he injected showing his needle marks, so I showed him. He fumbled over his words then redacted what he said and mumbled off “well that area was hollow”. Just so you all know that area was not hollow, I actually pride myself on my cheeks and now their botched. The doctor then said I can fix it but it will cost you about $150! Yes, that’s right he wanted me to pay him for his mistake.. ***Please stay far away from Shape Cosmetic and also The Face Place as I believe they are the same (at least the door to the shady building had both). Listen to my warning and stay far, far away as I am now paying someone else to dissolve and re-inject*** You have been warned!! The photo attached is 2 weeks after injection.. look at the lump. And no it’s not swollen and no it’s not bruising, the doctor himself even said it was not swollen. I can bet some rude, nasty reply from the “owner” will be on here once again proving my point.. do not go here! Again, you have been warned.

For over a week, I called, left numerous messages and email to set up an appointment. Never received a response. I traded in my Groupon for another business instead of losing it with this place.