M Health Fairview Clinics and Surgery Center - Minneapolis

Once in a blue moon, you get a Doctor who restores your faith in humanity. Dr. Rese was that Doctor for me today. I've been trying to get appropriate care and treatment for almost a year now. I've seen two cardiologists through Allina. Both made me feel dismissed. As if what is happening is just anxiety. The 2nd one flat out told me I would not get help with this through Allina. I finally feel the door to answers was opened and the key to a better quality of life will be found soon. I couldn't be happier with the care I recieved today. Thank you to everyone on the campus for making it a pleasant, safe experience.

Updating my previous review. Turns out BCBSMN incorrectly listed this location and my PCP as in-network on their website when I was logged in with my membership info (only confirmed when I saw the "out-of-network" deductible on my member page, which is on BCBSMN's secondary / older page and not easily found on the first; then called BCBSMN to confirm - a rather clear No Surprises Act violation). So I was charged as out-of-network for my preventive care visit because of BCBSMN's mistake, no fault on Fairview's side. Would have been nice if billing here had clarified that, but I guess they assumed most patients come in knowing accurately who is in network. Overall, the preventive care visit, the responsivity of the care team, and the central lab blood draw people were great. And of course it's insurance's fault. Always is. Should have look there first. It's a nice facility, and might upgrade my insurance next time (after confirming) that the physicians here are covered.

This place is basically a tale of two hospitals. On one hand, I am very fortunate to live near this facility when I need care and to have access to my specialists. The GI team here has been outstanding to work with for the most part and I appreciate the effort they put into following up with scheduling appointments, procedures and ongoing health, etc. On the other, some of the conditions and in-patient/ED experience can be really disappointing especially with the lack of capacity and crammed conditions (often having several hours long wait times, staying in hallway beds or large combined rooms separated by curtains. My most recent visit I was stuck in a low-traffic narrow hallway with a broken call light near multiple sets of doors constantly being slammed open and shut at all hours making rest nearly impossible. The partition offering almost non-existent privacy would get knocked into on a few occasions accidentally by staff with a rare apology and no courtesy for noise levels. I understand that this is a hospital and some of this is out of their control but I'm certain that improvements could be made for patient comfort and consideration. I have had much more pleasant visits at other hospitals and I would love to be able to say the same about this hospital eventually. I'd give this hospital a 2.7/5.

This place sucks. I went to orthopedics and 2 of the professionals were not friendly and not mannered. Also my appointment check out time went over 30 minutes even though I checked in on time. No one apologized for my late check out time. Also in addition to this gastroenterologist dept is quick to restrict you from scheduling without a manager if you miss too many appointments or call off but staff are very rude.

How is it to be a minority in 2026? We brought my mom to her appointment and were denied check-in until an interpreter arrived, we never requested and did not need one. We formally waived the service once the interpreter arrived. Despite that, during the four hours we were at the clinic, we were asked five separate times by five different staff members, including a physician whether we needed an interpreter. At some point, repeated questioning stops feeling like policy and starts feeling like harassment. You said I was rude and short with your staff. How would you feel if someone repeatedly questioned your ability to understand English? How would you feel if a staff member began speaking in Hmong to you as if you couldn’t comprehend what was being asked? She said having an interpreter would benefit us. Dr. Andrew Venteicher documented that I “demanded to be seen.” The scheduling protocol required imaging first and then a follow-up appointment. Imaging ran behind, which made us late for the second visit, through no fault of our own. When I asked staff to communicate this delay to the other department, it was framed as me demanding immediate service. Advocating for my mother should not be mischaracterized. Policies should protect patients,not single them out. DO BETTER!