Vixen Plastic Surgery

I had an amazing experience with Keisha! She was so helpful and patient while scheduling my surgery. She took the time to explain everything clearly, made sure I understood each step, and made the whole process stress-free. Her professionalism and kindness really stood out — she truly went above and beyond to make sure everything was taken care of. I’m so grateful for her help!

I had a great experience with mt surgery. Lesley was my consultant & she helped me with everything. Super friendly, nice, and welcoming. I choose Dr.Clifton Cannon as my surgeon and he did an amazing job. I love my results!

I had my Lipo360 done with Dr. Triggs and his team at Vixen Plastic Surgery, and overall, my experience was great. The pre-op team was comforting and amazing—they really helped put me at ease since this was my first surgery and I was extremely nervous. Dr. Triggs was professional, efficient, and took the time to answer all of my questions. The post-op staff were kind and organized. Sara, my nurse, was an absolute sweetheart—very patient and always willing to explain anything I didn’t understand. The masseuse I worked with (last room on the left) was also wonderful. Even though the massages were painful, she was gentle and took her time to make me as comfortable as possible. My only issue was having difficulty getting in contact with the post-op team once I returned home. Other than that, I’d still highly recommend Vixen Plastic Surgery and give them 4 out of 5 stars.

I did not have surgery, so I cannot comment on the medical care or surgical results. However, I believe potential patients should be aware of my experience with the refund process. I requested to cancel my procedure in February and was informed on February 25 that I would receive a partial refund. I was later told the refund was being processed. It is now June, and I still have not received the refund. What has been most frustrating is the lack of communication. The phone system directs callers to billing and refunds, but it routes to a call center that can only leave messages. Despite multiple calls and follow-ups over several months, I have been unable to get a clear update or resolution. Regardless of whether you move forward with surgery, I think it’s important for patients to understand how refunds and cancellations are handled before making a financial commitment. My experience has been that obtaining information and receiving a refund has been a long and frustrating process.

My sister is an out of state patient and I am very disappointed with the post-operative care she received from Dr. Triggs and his nursing staff. After her procedure, she experienced concerning symptoms and attempted to contact the office multiple times. Her calls have yet to be returned. Post-surgical care is just as important as the procedure itself. When patients are dealing with potential complications, clear communication and responsiveness are essential. Unfortunately, that was not my experience. She felt unheard and unsupported when she needed help the most. I hope the practice improves its follow-up process and patient communication so others do not have the same experience. side note: they charged her for a service that Dr. Triggs decided he wasn't going to do and never returned her money back. They stated that it would be credited towards her next surgery. who in their right mind would go back to his nicely decorated sweat shop.