Sanova Dermatology | Metairie

This was my first visit here. The scheduling process was easy and appointment times were convenient.I was very impressed with my care. I saw Alicia H. She explained everything that I had with great knowledge along with kindness. Her nurse, Valerie was great too. Very kind and informative. When I checked out and made a follow up appointment, the girl at the desk was very sweet. I did not get her name unfortunately. The only thing I could say as far as improvement, the front desk girl could have been a little friendlier with the patients checking in, but she was professional and not rude.

Always a great experience. Staff is knowledgeable and professional. Dr. Meyer is fantastic. She diagnosed a skin condition I'd been fighting for several months in minutes and got it corrected within a week. Monique is wonderful. Very accommodating and makes you feel very comfortable and details out every part of the procedure before and during a treatment. Highly recommend.

Dr Williams was wonderful she explained everything that she was doing and seen, and what everything was. The MA and front desk girls were all so nice as well. The Aesthetician Monique was great she went over skincare products that I should be using explained the difference between the treatments for skin and made a plan to get me the best results that I’m looking for. I would recommend them to everyone!

Fantastic service! As a new patient on Medicare, i I was able to get an appointment within 45 minutes of my call. That’s amazing! Their staff was personable and explained all steps including diagnosis and treatment. My prescription was filled at their office for an added convenience. I am impressed!

My son has been a patient there since he was a young baby. He just turned 10 in January. The doctors are great. However, I do have one qualm with this place. Back in September, my son was sick with the flu only I didn’t know he actually had the flu until 2 days after his missed appointment when we went to see his pediatrician. Admittedly, due to my son having horrible diarrhea, throwing up, etc. I forgot to call to cancel. However, I presented a doctor’s note to which I was still told I had to pay a $35 no-show fee. The staff showed NO empathy towards situation and I know it could have been waived. Working as a hospitality professional as an Assistant Director of Finance, I’ve refunded many times no-show fees as a courtesy for situations where I could’ve said no. However, sometimes in refunding a simple no-show fee builds a loyal customer and also doesn’t lead to negative reviews such as this one.