Skin and Cancer Institute - Fresno

Dr. Tatiana Hurtado consistently provides exceptional derma care. Her empathetic nature and active listening abilities create a comfortable atmosphere for our visits. The staff members are friendly and helpful. I am grateful to have discovered a dermatologist who demonstrates compassion and attentiveness. Highly recommended!

friendly staff clean office nice doctor i like the vibe only neg is long wait time other then that good here i would continue to come

This is a very busy office! I walked in today and the waiting room was standing room only! However, the front desk people were extremely patient and friendly, despite being so busy. They were efficient with getting people checked in. I know the Dr.’s are busy and I kinda feel like I’m on the clock when she comes in. The MA is friendly and thorough. The Dr. is polite and knowledgeable and answers all my questions. I don’t feel rushed, I can just sense that she has a lot to do. Again, very friendly and thorough and knowledgeable. I will continue to come to this office.

Been here twice and my first appointment was pleasant; no wait for checking in and didn't wait long to get called into the room or for the nurse and doctor to come in the room. All the staff were nice and calm. The interior of the clinic is nice. The chairs are comfy and the curtains in the rooms are long and appealing. Also, both times they had good movies on in the lobby.

This was my first visit, and it was okay. I went at the recommendation of someone else I was seeing for an issue I was having. Unfortunately, the PA didn’t do what I needed from the referral, but she was on the same page as my other provider in regards to my diagnosis. My other issue was with payment. I went in when they opened and the assistant who handles the billing wasn’t there until after 8am, but wanted me to drive back after I got home to bring in a card. I live thirty minutes away, which is kind of far and inconsiderate. I asked if I could give her my cc over the phone which she said no, I had to go in person. I asked twice about payment when I was there so that’s of course not fair to me. Instead of driving I added my card online and messaged the billing team through their app. The MA that helped me room and the PA were friendly, but some of the other stuff weren’t as warm and welcoming. This was my first visit and I wasn’t sure how things work there, so future tip would be have a little more transparency about billing for new clients/patients.